Privacy policy

This is an automatic translation. The German privacy policy applies!

I What do we do?

Naturefriends Zug operates the website zug.naturfreunde.ch (hereinafter referred to as “we”). On this website you can send reservation requests to the Schienberghütte, read news and articles as well as register fopr our activities.

The protection of your personal data is of great concern to us. In this privacy policy, we inform you in a transparent and understandable way about what data we collect via our website and how we handle it.

II What do we inform about?

What data is collected on zug.naturfreunde.ch;
Under what conditions we process your data and for what purpose;
How long we keep your data;
When disclosure to third parties is permissible;
How we process your data (“individual data processing operations“);
When and how you can object to data processing;
What rights you have and how you can assert them.

III Definitions of terms

What is personal data?

Personal data (hereinafter also referred to as “personal data”) is any information that relates to an identified or identifiable natural person. This includes, for example, name, address, date of birth, e-mail address or telephone number. Data about personal preferences such as leisure activities or memberships also count as personal data.

What is the processing of personal data?

Processing is any handling of personal data, regardless of the means and procedures used, in particular the acquisition, storage, retention, use, modification, disclosure, archiving, deletion or destruction of data.

What is the disclosure of personal data?

This is the transmission or making available of personal data, e.g. publication or disclosure to a third party.

IV What data do we collect from you and from whom do we receive this data?

First and foremost, we process personal data that you provide to us or that we collect when operating our website. Under certain circumstances, we also receive personal data about you from third parties (e.g. Booking Systems). These may be the following categories:

Personal master data (name, address, dates of birth, etc.);
Contact information (cell phone number, email address, etc.);
Financial data (e.g. account details);
Online identifiers (e.g. cookie identifier, IP addresses);
Location and traffic data;

Under what conditions do we process your data?

We process your data in good faith and for the purposes set out in this privacy policy. In doing so, we ensure transparent and proportionate processing.

If, in exceptional cases, we are unable to comply with these principles, the data processing may still be lawful because there is a justification. A justification reason may be in particular:

Your consent;
the execution of a contract or pre-contractual measures;
the fulfillment of legal requirements;
our legitimate interests, unless your interests are overridden.

You may be required to provide us with certain personal information in order for us to do business with each other. Without such data, we are usually not able to process a contract. The website can also not be used in normal circumstances if certain traffic security information, such as your IP address, is not disclosed.

How can you revoke your consent?

If you have given us consent to process your personal data for specific purposes, we will process your data within the scope of this consent unless we have another justification.

You can revoke your consent at any time by sending an e-mail to datenschutz@naturfreunde.ch. Data processing that has already taken place is not affected by this.

In which cases can we share your data with third parties?

Principle

We may need to use the services of third parties or affiliates and engage them to process your data (so-called order processors). Categories of recipients are namely:

Accounting, fiduciary and auditing firm;
Consulting firms (legal, tax, etc.);
IT service provider (web hosting, support, cloud services, etc.);
Membership management software provider;
Payment service provider;
Provider of tracking, conversion and advertising services.

We ensure that these third parties and our affiliated companies or associations comply with the requirements of data protection and treat your personal data confidentially. We may also be required to disclose your personal information to authorities.

Passing on to partners and cooperation companies

We cooperate with various companies and partners in the education and tourism industry who place their offers on our website. It is recognizable for you that it is a third-party offer.

If you make use of such an offer, we process your personal data for the purpose of forwarding it to these partners or cooperation companies (e.g. name, function, communication, etc.). These partners and cooperation companies are independently responsible for the personal data received. Their data protection provisions apply.

Transfer abroad

Under certain circumstances, your personal data may be transferred to companies abroad in the course of order processing. These companies are obligated to data protection to the same extent as we ourselves. The transfer may take place worldwide.

If the level of data protection is not the same as in the EEA/Switzerland, we carry out a prior risk assessment and ensure contractually that the same level of protection is guaranteed as in the EEA/Switzerland (e.g. by means of the new standard contractual clauses of the EU Commission or other measures prescribed by law). If our risk assessment is negative, we take additional technical measures to protect your data.

How long do we keep your data?

We store personal data only for as long as is necessary to fulfill the individual purposes for which the data was collected.

Data that we store when you visit our website is kept for twelve months. An exception is made for analysis and tracking data, which may be kept longer.

We store contract data for longer, as we are obliged to do so by legal regulations. In particular, we must retain business communications, concluded contracts and accounting records for up to 10 years. As far as we no longer need such data from you to perform the services, the data will be blocked and we will only use it for accounting and tax purposes.

How do we protect your data?

We will keep your information secure and take all reasonable steps to protect your information from loss, access, misuse or alteration.

Our contractual partners and employees who have access to your data are obliged to comply with the provisions of data protection law. In some cases, it will be necessary for us to pass on your requests to companies affiliated with us. In these cases, too, your data will be treated confidentially.

Within our website, we use the SSL (Secure Socket Layer) procedure in conjunction with the highest encryption level supported by your browser.

What rights do you have?

Right to information

You can request information about the data we have stored about you at any time. We ask you to send your request for information together with proof of identity to e-mail address.

You also have the right to receive your data in a common file format if we process your data automatically and if:

you have given your consent for the processing of this data; or
you have disclosed data in connection with the conclusion or performance of a contract.

We may restrict or refuse to provide information or data if this conflicts with our legal obligations, our own legitimate interests, public interests or the interests of a third party.

The processing of your request is subject to the statutory processing period of 30 days. However, we may extend this period due to a high volume of requests, for legal or technical reasons, or because we need more detailed information from you. You will be informed of the extension of the deadline in good time, at least in text form.

Deletion and rectification

You have the possibility to request the deletion or correction of your data at any time. We can reject the request if legal regulations oblige us to keep the data longer or unchanged or if a permissible circumstance opposes your request.

Please note that the exercise of your rights may, under certain circumstances, conflict with contractual agreements and have corresponding effects on the execution of the contract (e.g. premature termination of the contract or cost consequences).

Legal action

If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a notification with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: www.edoeb.admin.ch.

V Individual data processing operations

Provision of the websites and creation of the logfiles

What information do we receive and how do we use it?

By visiting zug.naturfreunde.ch, certain data is automatically stored on our servers or on servers of services that we obtain and / or have installed for the purposes of system administration, for statistical or backup purposes or for tracking purposes. These are:

the name of your Internet service provider;
their IP address (in some circumstances);
the version of your browser software;
the operating system of the computer used to access our websites;
the date and time of access;
the website from which you visit one of our websites;
the search words you used to find one of our websites.

Why is the data collected?

The temporary storage of log files is absolutely necessary for the operation of the websites to guarantee their functionality and to ensure the security of our systems. The data is deleted after the end of each session.

Cookies

How do cookies work?

Our website uses cookies. Cookies are text files that are stored on the operating system of your device with the help of the browser when you visit our website. Cookies do not cause any damage to your computer and do not contain viruses.

What information do we receive and how do we use it?

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after the end of your visit.

Other cookies remain stored on your terminal device until you delete them. The purpose of these cookies is to save your preferences (e.g. language and location settings), the fast provision and attractive presentation of website content (e.g. through the use of fonts and content delivery networks) and the analysis of the use of this website for statistical evaluation and continuous improvements (usually by means of third-party cookies).

Why may we use cookies?

We use cookies so that we can make our website more user-friendly, effective and secure. The use of cookies and the processing of your data in this regard is based on our legitimate interests in the aforementioned purposes

How can you prevent data collection via cookies?

The cookies are stored on your computer. You therefore have full control over the use of the cookies. You can delete them completely or disable or restrict the transfer by changing the settings in your browser. If cookies for our website are deactivated, it may no longer be possible to use all the functions of the website in full.

Instructions for the most popular browsers can be found here:

In the case of cookies used for performance and reach measurement or for advertising, a general objection (“opt-out”) is possible for numerous services via the Network Advertising Initiative (NAI), YourAdChoices (Digital Advertising Alliance) or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA).

Success and reach measurement

Our notifications and communications may contain web links or tracking pixels that record whether an individual communication has been opened and which web links have been clicked. Such web links and tracking pixels may also track the use of notifications and communications on a personal basis.

We need this statistical recording of usage for success and reach measurement in order to be able to offer notifications and communications based on the needs and reading habits of the recipients in an effective and user-friendly manner as well as permanently, securely and reliably.

VI How can you contact us?

Responsible for the data processing carried out through this website is:

Naturefriends Switzerland
Mario Lehmann
Pavillonweg 3
3012 Bern
Tel. +41 31 306 67 67
E-mail: datenschutz@naturfreunde.ch

E-mail

You have the possibility to contact us by e-mail for questions or concerns. If you contact us by e-mail, the following data will be processed: E-mail address; content, subject and date of your e-mail; contact data provided by you (e.g. name, telephone number if applicable, address).

Your information will be stored for the purpose of processing the request and in case of follow-up questions.

VII Does our privacy policy always remain the same?

We may change this privacy policy at any time. The changes will be published on zug.naturfreunde.ch, you will not be informed separately.

Bern, 24.08.2023